After Sales

 

Exchange :

The wrap needs to be :
    •    folded
    •    not washed
    •    not used
    •    with complete original packaging

Your return needs to be done maximum 14 days after receiving your order. Please send it to our address :

Je Porte Mon Bébé
Services Retour
366 Avenue Joseph-Louis Lambot
BP 50537 - ZI LA GARDE
83042 TOULON CEDEX 9
FRANCE

Please kindly include in your package :


    •    the model and/or color you would like to replace with
    •    a copy of your invoice
    •    your delivery address

We will send you an e-mail in order to pay the delivery cost of the second shipment.
Your wrap will be shipped upon receipt of your wrap and payment.

Note: Only returns from France are covered by our free return policy.


To get a refund :

The wrap needs to be :
    •    folded
    •    not washed
    •    not worn
    •    with complete original packaging
Your return needs to be done within 14 days of reception to our address :

Je Porte Mon Bébé
Services Retour
366 Avenue Joseph-Louis Lambot
BP 50537 - ZI LA GARDE
83042 TOULON CEDEX 9
FRANCE

Thank you for including in your package :
    •    a copy of your invoice
    •    your delivery address
Your credit card will be refund upon receipt of your wrap.

Note: Only returns from France are covered by our free return policy.



Default

If you find a defect, please contact us by e-mail at the address : sav@jeportemonbebe.com


Thank you for including in your e-mail :
    •    Your invoice
    •    Photos of the defect on both sides
    •    A photo of the serie label :

- The Original wrap and the Short wrap
You will find it in the care label (inside, on the left of the pocket)

- The Little Wrap Without a Knot

You will find it in the care label (inside of the tunnel of ring , on the left of the pocket)

- The Basic wrap
You will find it under the care label



L'ensemble de la gamme Je Porte Mon Bébé Love Radius par JPMBB reconnue par la International Hip Dysplasia Institute

We care about Baby's physiology

The whole range of Love Radius' babycarriers - the physiological babycarrier HoodieCarrier, the physiological babycarrier PhysioCarrier, the Original JPMBB Baby Wrap, the Little Wrap Without A Knot, and the BASIC JPMBB baby wrap- is recognized as hip-healthy products for Baby by the International Hip Dysplasia Institute (IHDI).

FREE RETURN FOR FRANCE!

Free return for France!

Free shipping above 55€!
Shipping the same day for orders before 1pm

Free shipping above 55 euros. Shipping the same day for orders before 1pm

Secure Payment

Secure Payment
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